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Training Courses Offered
All courses are offered as onsite at your location or as a webinar. Webinar courses are offered in four
hour increments. So a 16-hour course could be done in four, 4-hour sessions. For webinars, participants can be
in multiple locations. All each participant needs is a high-speed internet connection.
We offer:
-ISO 9001 Courses
-ISO 14001 Courses
-Lean Manufacturing Courses
-Quality Courses
ISO 9001 Courses
Course Title: Introduction to ISO 9001:2008; Two Hours
Course Description
and Objectives: This course is intended introduce employees to the basics of an ISO 9001-2000 based Quality Management System.
Attendees Will Learn:
* The benefits of a Quality Management System
* Why customer focus in important
* Quality Policy; What it is and why have one
* Quality Objectives; What they are and why have them
* Corrective
action system basics
* What to expect of internal and external audits
Course Title: ISO 9000:2008 Management
Overview; Eight Hours
Course Description and Objectives: A course designed for senior to mid-level managers to
be delivered after the commitment to implement their quality management system, but before implementation has begun.
Participants
Will Learn:
* High level requirements of ISO 9001:2000
* Management Responsibility; according to ISO 9001:2000
* Management commitment; what it should look like
* Strategies for setting quality objectives
* Implementation
strategies
* What an effective corrective action system should look like
* How to have a positive ROI from your QMS
Course Title: ISO 9000:2008 Internal
Auditor Class ; Two Day
Course Description and Objectives: This course is designed for all employees tasked with
conducting internal audits.
Participants Will Learn:
* The four phases of an audit
* How to make audits
value added
* How to interpret the standard from the point of view of an auditor
* How to perform process audits
*
How to gather objective evidence
* How to conduct successful audit interviews
Course Title: ISO 9000:2008
Internal Auditor Class; Three Day
Condensed Course Outline: Includes all subjects covered in the sixteen hour
course plus eight hours of practice audits on your plant floor with the class participants.
ISO 14001 Courses
Course Title: Introduction to ISO 14001; Two Hour
Course Description and Objectives:
This course is intended to introduce employees to the basics of an ISO 14001-based Environmental Management System.
Participants
Will Learn:
* The benefits of a Environmental Management System
* Why an environmental focus is important
*
Why have a environmental policy
* Environmental Objectives and Targets – What they are and why have them
*
Corrective action system basics
* What to expect of internal and internal audits
Course Title: ISO 14001
Management Overview; Eight Hour
Course Description and Objectives: This course is designed for senior to mid-level
managers to be delivered after the commitment to implement their environmental management system, but before implementation
has begun.
Participants Will Learn:
* High level requirements of ISO 14001
* Management Responsibility
– according to ISO 14001
* Management commitment – what it should look like
* Strategies for setting
environmental objectives and targets
* What an effective corrective action system should look like
* Implementation
strategies
* How to have a positive ROI from your EMS
Course Title: ISO 14001 Internal Auditor Class ;
Two Day
Course Description and Objectives: A sixteen hour course designed for all employees tasked with conducting
internal audits.
Participants Will Learn:
* The four phases of an audit
* How to make audits value added
* How to interpret the standard from the point of view of an auditor
* How to gather objective evidence
* How
to conduct successful audit interviews
Course Title: ISO 14001 Internal Auditor Class; Three Day
Course
Description and Objectives: A twenty-four hour course designed for all employees tasked with conducting internal audits.
Condensed
Course Outline: Includes all subjects covered in the sixteen hour course plus eight hours of practice audits on your plant
floor with the class participants.
Lean Manufacturing
Course Title: Principles of Lean Manufacturing; Three
Day
Course Description and Objectives: A twenty-four hour course providing an overview of Lean Manufacturing.
This course intended for the core team who will the primary implementers.
Participants Will Learn:
* Value
vs non-value added activities
* The place of organizational culture in a successful lean implementation
* Lean is
about problem-solving and continuous improvement - how to support it
* What management commitment looks like in a lean
organization
* What enlightened experimentation means
* That there is more to lean than the lean tools
* Barriers
to implementing lean and what to do about them
Course Title: Lean Manufacturing Management Overview; One Day
Course Description and Objectives: This course is designed to provide senior management an understanding of what it
takes to implement Lean Manufacturing and become a Lean Enterprise.
Participants Will Learn:
* What management
commitment looking like in a lean enterprise
* What continuous improvement really looks like
* Why enlightened experimentation
is critical to success in a lean organization
* Barriers to implementing lean and what to do about them
* What to
do about “concrete heads”
* Lean about setting and achieving goals at all levels of the organization
* Company culture and lean manufacturing
Course Title: Value Stream Mapping; Two Day
Course
Description and Objectives: This course is for team members who will be participating in value stream mapping events
Participants
Will Learn:
* Value vs non-value adding activities
* How to create a current state map
* How to create a future
state map
* How to create the implementation plan
Course Title: 5S/Visual Management ; Eight Hour
Course
Description and Objectives: A course on 5S as a tool for identifying and eliminating waste. Visual management as a tool for
eliminating waste.
Participants Will Learn:
* The benefits of 5S
* How to conduct and participate in a
5S “Event”
* 5S Auditing
* Visual Management basics
* How to sustain the 5S discipline Additional
Courses
Quality Courses
Course Title: Process Management; Three Day
Course Description and Objectives: This is a hands-on
workshop that includes exercises to demonstrate process control and process improvement.
Participants Will Learn:
* What a process approach means
* How to identify process inputs, outputs, suppliers and customers
* How to
identify sources of variation
* Managing and reducing variation in processes
* Process improvement tools
Course
Title: Cost of Quality; Two Day
Course Description and Objectives: This hands-on workshop starts with a through
review of cost of quality concepts; including history of the development of Quality Costs, goals of a quality cost system,
the quality/accounting interface, the management of quality costs
Participants Will Learn:
* Cost of Quality
Concepts
* Quality Cost Definitions
* How to Implement a Cost of Quality Program
* How to Use Quality Costs for
Decision Making
* Quality Improvement based On Quality Costs
* Cost of Quality Reductions
Course Title:
Corrective/Preventive Action; Eight Hour
Course Description and Objectives: This course covers setting up and
maintaining a effective corrective and preventive action system
Participants Will Learn:
* How to initiate
corrective action
* Setting criteria for documenting nonconformances
* Setting criteria for taking corrective action
* Effective root cause analysis
* How to conduct proper follow-up activities
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